{"id":3,"date":"2021-02-13T17:10:58","date_gmt":"2021-02-13T17:10:58","guid":{"rendered":"https:\/\/actuate.systems\/?page_id=3"},"modified":"2025-02-14T07:12:18","modified_gmt":"2025-02-14T07:12:18","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/actuate.systems\/?page_id=3","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\n\n\t<section class=\"section\" id=\"section_2083809890\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"533\" src=\"https:\/\/actuate.systems\/wp-content\/uploads\/2021\/03\/1483067760_34848-1.gif\" class=\"bg attachment- size-\" alt=\"\" \/>\t\t\t\t\t\t<div class=\"section-bg-overlay absolute fill\"><\/div>\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n  <div id=\"page-header-258327470\" class=\"page-header-wrapper\">\n  <div class=\"page-title light simple-title\">\n\n    \n    <div class=\"page-title-inner container align-center text-center flex-row-col medium-flex-wrap\" >\n              <div class=\"title-wrapper uppercase is-xlarge flex-col\">\n          <h1 class=\"entry-title mb-0\">\n            Privacy Policy          <\/h1>\n        <\/div>\n                    <div class=\"title-content flex-col\">\n        <ul class=\"nav sm-touch-scroll nav-line nav-uppercase text-center nav-center\"><li class=\"nav-single-page hidden\"><\/li><\/ul>      <\/div>\n    <\/div>\n\n     \n<style>\n#page-header-258327470 .page-title-inner {\n  min-height: 300px;\n}\n<\/style>\n  <\/div>\n    <\/div>\n  \n\n\n\t\t<\/div>\n\n\t\t\n<style>\n#section_2083809890 {\n  padding-top: 30px;\n  padding-bottom: 30px;\n}\n#section_2083809890 .section-bg-overlay {\n  background-color: rgba(255, 255, 255, 0.924);\n}\n#section_2083809890 .section-bg img {\n  object-position: 4% 56%;\n}\n<\/style>\n\t<\/section>\n\t\n\n<div class=\"row align-center\"  id=\"row-715608771\">\n\n\n\t<div id=\"col-707346823\" class=\"col medium-10 small-12 large-3\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<h3 class=\"uppercase thin-font\">Privacy Policy<\/h3>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-18910877\" class=\"col medium-10 small-12 large-6\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<div class=\"accordion\">\n\n\t<div id=\"accordion-2267305431\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2267305431-label\" class=\"accordion-title plain\" href=\"#accordion-item-your-privicy\" aria-expanded=\"false\" aria-controls=\"accordion-2267305431-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>YOUR PRIVICY<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2267305431-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2267305431-label\">\n\t\t\t\n\n<p>DATA CONTROLLER<br \/>Actuate is the owner of this Website and responsible for any personal data you submit via the Website.\u00a0<\/p>\n<p>KEEPING YOU SECURE<br \/>When you shop with us we\u2019ll ask you for certain information (such as your email address, name, address, and where you purchase a product, your payment details) to make sure that your order and delivery go smoothly. Any information you hand over reaches us fully encrypted through an SSL \u2013 a special security layer added to your account and checkout pages. You can see when you\u2019re on a secure page, because the address in your browser will begin with https instead of http. And you can sleep easy, because your credit card details are processed in the Bosnia and Herzegovina.<\/p>\n<p>SECURE PAYMENTS<br \/>PAYPAL<br \/>When you choose to pay with Paypal, your financial information isn\u2019t shared with us.<\/p>\n<p>KEEPING YOUR PASSWORD SAFE<br \/>Remember to keep your account password safe! We can help you to reset it now and then, but you\u2019ll need to make sure that it stays with you and only you. Giving it out can represent a security risk and Actuate will not be liable for any loss or damage that might arise from this.<\/p>\n<p>HOW WE USE YOUR INFORMATION<br \/>Helping to process your orders<br \/>Providing admin support for your account<br \/>Helping with your enquiries<br \/>Crime and fraud prevention (when we might also share it with the police or other authorities if required by law)<br \/>Marketing (subject to your account preferences, which you can change in My Account)<br \/>Administering promotions or competitions (when we might also need to share the information with third parties in order to deliver you your prize!)<br \/>Analysis of our customer base and profiling in order to decide which products or services you might prefer and so these are tailored to you<br \/>Except as listed above, or to our other group companies who are involved in processing orders\/administrative support, we don\u2019t share your information with any third parties except our suppliers or processors who we\u2019ve checked out first and who we appoint to work with us to provide services to you. These suppliers include the teams delivering products to you and our marketing agencies.<\/p>\n<p>We only keep your information as long as we need to, for the purposes listed above. When we don\u2019t need it any more we delete it securely. Please note if you ask us to stop processing your information for marketing purposes, we may need to actually retain some of it to ensure your details are kept on our marketing suppression lists.<\/p>\n<p>If you\u2019d like to know what information we hold about you or have any queries about the security or our processing of your information, please contact Customer Services<\/p>\n<div class=\"elementor-element elementor-element-f6958ae elementor-widget elementor-widget-heading\" data-id=\"f6958ae\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n<div class=\"elementor-widget-container\">\n<h3 class=\"elementor-heading-title elementor-size-default uppercase thin-font\">GDPR Access<\/h3>\n<\/div>\n<\/div>\n<div class=\"elementor-element elementor-element-9fe84b9 elementor-widget elementor-widget-text-editor\" data-id=\"9fe84b9\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n<div class=\"elementor-text-editor elementor-clearfix\">\n<ol>\n<li>I am interested in receiving or have already received from \u201cKNX live\u201d information, promotion and commercial communication of products and services by phone, SMS, MMS, FAX, email and internet.<\/li>\n<li>Promotion of my personal data to third parties or groups of third parties such as Contractors, Real Estate companies, End Users in order to promote my services for the execution of works contracts.<\/li>\n<li>Profiling about my behavior for training needs in order to provide a high level of specialized service, ensuring the promptness and quality in the management of my requests as well as the sending of satisfaction and evaluation questionnaires products and services of \u201cKNX live.\u201d<\/li>\n<li>The registration and maintenance of my personal data on the Building Automation Intelligence platforms and the contracts that have been prepared for my account with access only to those responsible for KNX live and, where applicable, the individual partner.<br \/>Also, in accordance with Article 9.2a of EU Regulation 2016\/679 (GDPR), and having read the Privacy Statement, I expressly and unconditionally express my permission to the maintenance and processing of the specific categories of personal data (sensitive data).<\/li>\n<\/ol>\n<\/div>\n<\/div>\n<\/div>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-4094708693\" class=\"accordion-item\">\n\t\t<a id=\"accordion-4094708693-label\" class=\"accordion-title plain\" href=\"#accordion-item-cookies\" aria-expanded=\"false\" aria-controls=\"accordion-4094708693-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>COOKIES<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-4094708693-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-4094708693-label\">\n\t\t\t\n\n<p>Cookies<br \/>Cookie policy<br \/>Most websites use cookies, and we do too, to keep offering you the best service. A cookie is way of transferring little bits of information from our website back to us, which means, for example, that we can see which pages or products are our most popular and then create a better experience for you in future.<\/p>\n<p>There are a few different kinds of cookies and they each do slightly different things.<\/p>\n<p>WEBSITE FUNCTIONALITY COOKIES<br \/>These simply enable you to browse our website and use all our functions, like your Shopping Bag or Account pages.<\/p>\n<p>WEBSITE ANALYSIS COOKIES<br \/>These help us to understand how our customers are using our website, and we use this information to constantly improve the way we do things.<\/p>\n<p>CUSTOMER PREFERENCE COOKIES<br \/>These help us to make sure your online experience is simple, easy and relevant to you.<\/p>\n<p>TARGETING COOKIES<br \/>We sometimes run online advertising campaigns, and, if we think you\u2019ll be interested in what we have to say, targeting cookies will help us to deliver that message to you. More importantly, they limit the amount of times you see any of our ads.<\/p>\n<p>To find out more about cookies and how you can manage your cookie preferences please visit DAA https:\/\/www.networkadvertising.org\/understanding-online-advertising\/what-are-my-options\/<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2626653087\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2626653087-label\" class=\"accordion-title plain\" href=\"#accordion-item-cookies-&#038;-how-to-manage-your-preferences\" aria-expanded=\"false\" aria-controls=\"accordion-2626653087-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>COOKIES &amp; HOW TO MANAGE YOUR PREFERENCES<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2626653087-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2626653087-label\">\n\t\t\t\n\n<p>WEBSITE FUNCTIONALITY COOKIES<br \/>These simply enable you to browse our website and use all our functions, like your Shopping Bag or Account pages.<\/p>\n<p>WEBSITE ANALYSIS COOKIES<br \/>These help us to understand how our customers are using our website, and we use this information to constantly improve the way we do things.<\/p>\n<p>CUSTOMER PREFERENCE COOKIES<br \/>These help us to make sure your online experience is simple, easy and relevant to you.<\/p>\n<p>TARGETING COOKIES<br \/>We sometimes run online advertising campaigns, and, if we think you\u2019ll be interested in what we have to say, targeting cookies will help us to deliver that message to you. More importantly, they limit the amount of times you see any of our ads.<\/p>\n<p>To find out more about cookies and how you can manage your cookie preferences please visit DAA https:\/\/www.networkadvertising.org\/understanding-online-advertising\/what-are-my-options\/<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\n<\/div>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n\t<div id=\"gap-360168794\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-360168794 {\n  padding-top: 77px;\n}\n<\/style>\n\t<\/div>\n\t\n\n\n\t<section class=\"section\" id=\"section_1560440578\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n<div class=\"row\"  id=\"row-581827046\">\n\n\n\t<div id=\"col-1337303802\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner box-shadow-3\"  >\n\t\t\t\n\t\t\t\n\n\t<div id=\"gap-764762517\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-764762517 {\n  padding-top: 35px;\n}\n<\/style>\n\t<\/div>\n\t\n\n\n  <div class=\"banner has-hover\" id=\"banner-468079678\">\n          <div class=\"banner-inner fill\">\n        <div class=\"banner-bg fill\" >\n                                                \n                    <\/div>\n\t\t\n        <div class=\"banner-layers container\">\n            <div class=\"fill banner-link\"><\/div>            \n\n   <div id=\"text-box-541411292\" class=\"text-box banner-layer x50 md-x10 lg-x10 y10 md-y10 lg-y10 res-text\">\n                                <div class=\"text-box-content text \">\n              \n              <div class=\"text-inner text-center\">\n                  \n\n\t<div id=\"gap-1194965170\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1194965170 {\n  padding-top: 15px;\n}\n<\/style>\n\t<\/div>\n\t\n\n<h3 class=\"uppercase thin-font\"><span style=\"font-size: 90%;\">GET IN TOUCH<\/span><\/h3>\n<p>Use the contact form to contact us via this website. We are here to help, answer questions and provide solutions.<\/p>\n<div class=\"social-icons follow-icons full-width text-center\" style=\"font-size:108%\"><a href=\"http:\/\/x\" data-label=\"Twitter\" target=\"_blank\" class=\"icon plain tooltip twitter\" title=\"Follow on Twitter\" aria-label=\"Follow on Twitter\" rel=\"noopener nofollow\"><i class=\"icon-twitter\" aria-hidden=\"true\"><\/i><\/a><a href=\"mailto:x\" data-label=\"E-mail\" target=\"_blank\" class=\"icon plain tooltip email\" title=\"Send us an email\" aria-label=\"Send us an email\" rel=\"nofollow noopener\"><i class=\"icon-envelop\" aria-hidden=\"true\"><\/i><\/a><a href=\"http:\/\/x\" data-label=\"Pinterest\" target=\"_blank\" class=\"icon plain tooltip pinterest\" title=\"Follow on Pinterest\" aria-label=\"Follow on Pinterest\" rel=\"noopener nofollow\"><i class=\"icon-pinterest\" aria-hidden=\"true\"><\/i><\/a><a href=\"http:\/\/x\" data-label=\"LinkedIn\" target=\"_blank\" class=\"icon plain tooltip linkedin\" title=\"Follow on LinkedIn\" aria-label=\"Follow on LinkedIn\" rel=\"noopener nofollow\"><i class=\"icon-linkedin\" aria-hidden=\"true\"><\/i><\/a><\/div>\n\n\t<div id=\"gap-891528482\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-891528482 {\n  padding-top: 0px;\n}\n<\/style>\n\t<\/div>\n\t\n\n\n              <\/div>\n           <\/div>\n                            \n<style>\n#text-box-541411292 {\n  width: 69%;\n}\n#text-box-541411292 .text-box-content {\n  font-size: 100%;\n}\n@media (min-width:550px) {\n  #text-box-541411292 {\n    width: 29%;\n  }\n}\n<\/style>\n    <\/div>\n \n   <div id=\"text-box-1247707746\" class=\"text-box banner-layer x50 md-x90 lg-x90 y90 md-y50 lg-y50 res-text\">\n                                <div class=\"text-box-content text \">\n              \n              <div class=\"text-inner text-left\">\n                  \n\n\t<div id=\"gap-1538642188\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1538642188 {\n  padding-top: 50px;\n}\n<\/style>\n\t<\/div>\n\t\n\n\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f13-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"13\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/index.php?rest_route=%2Fwp%2Fv2%2Fpages%2F3#wpcf7-f13-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"13\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.2\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f13-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/fieldset>\n<div class=\"form-flat\">\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Your Name (required)\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span>\n\t<\/p>\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Your Email (required)\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span>\n\t<\/p>\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" placeholder=\"Your Message (required)\" name=\"your-message\"><\/textarea><\/span>\n\t<\/p>\n\t<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner button\" type=\"submit\" value=\"Submit\" \/>\n\t<\/p>\n<\/div><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n\n\n<p style=\"text-align: right;\">*Hover over the re-capcha to activate the submit button<\/p>\n\n              <\/div>\n           <\/div>\n                            \n<style>\n#text-box-1247707746 {\n  width: 75%;\n}\n#text-box-1247707746 .text-box-content {\n  font-size: 100%;\n}\n@media (min-width:550px) {\n  #text-box-1247707746 {\n    width: 44%;\n  }\n}\n<\/style>\n    <\/div>\n \n\n        <\/div>\n      <\/div>\n\n            \n<style>\n#banner-468079678 {\n  padding-top: 600px;\n  background-color: rgba(255, 255, 255, 0.91);\n}\n@media (min-width:550px) {\n  #banner-468079678 {\n    padding-top: 471px;\n  }\n}\n<\/style>\n  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30px;\n}\n<\/style>\n\t<\/section>\n\t\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/actuate.systems\/index.php?rest_route=\/wp\/v2\/pages\/3","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/actuate.systems\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/actuate.systems\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/actuate.systems\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/actuate.systems\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=3"}],"version-history":[{"count":6,"href":"https:\/\/actuate.systems\/index.php?rest_route=\/wp\/v2\/pages\/3\/revisions"}],"predecessor-version":[{"id":410,"href":"https:\/\/actuate.systems\/index.php?rest_route=\/wp\/v2\/pages\/3\/revisions\/410"}],"wp:attachment":[{"href":"https:\/\/actuate.systems\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=3"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}